Return Policy

Return Policy

Company Name: Fulijtrade

We want you to be fully satisfied with your purchase. If you're not completely happy with your order, we're here to help.

1. Return Window

You may request a return within [30 days] of receiving your item. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Personalized or custom-made products

• Final sale or clearance items

• Perishable goods (if applicable)

3. How to Request a Return

To start a return, please contact us at:
📧 Email: contact@fulijtrade.com
📞 Phone: +852 53657798
Please include your order number and the reason for the return.

4. Return Shipping

Unless the item is defective or we sent the wrong product, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service.

5. Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection. If approved, your refund will be processed to your original payment method within [5–10 business days].

6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us with your order details.

7. Contact Us

If you have any questions about our Return Policy, please reach out:
📧 Email: contact@fulijtrade.com
📞 Phone:+852 53657798